| At Fort Pitt Group, we realize the action of choosing a mechanical contractor to help bring your clients’ vision to life involves more than simply selecting a name from a service directory. You’re looking for a partner who will share your passion for unparalleled performance . . . one who will be here today, and more importantly, tomorrow. Our relationships are built on trust and mutual respect, whether we’re working with architects, general contractors, engineering firms, or directly with the client.
For decades, the Fort Pitt Group name and its companies have been synonymous with superior service. Through our Customer Assurance and REview program, clients are contacted to ensure their questions have been answered and they’re happy with their service. CARE Representatives act as liaisons between customers and the various divisions at Fort Pitt Group, relaying pertinent information and finding solutions as soon as a situation or question arises. Service such as this is what sets Fort Pitt Group and its companies apart from the rest.
Fort Pitt Group companies could not uphold their stellar reputation without a commitment and dedication to high standards. All Fort Pitt Group technicians are factory-trained and certified, and must pass thorough reference checking and drug screening before coming on board. Ongoing, mandatory safety evaluations and training are part of the culture at Fort Pitt Group, and it shows. The company’s Recordable Incident Rate (RIR) is currently well below the OSHA industry standard for Plumbing and Mechanical Contractors. This is remarkable, given the size and scope of Fort Pitt Group's service universe. |
